Glen's resume
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| PROFESSIONAL EXPERIENCE |
|
| 00-08 |
cramberry.com
Consultant, Web Solutions |
Projects
- Developed and implemented custom branding solutions for Globe and Mail
content, in English, French and
Chinese, on public websites of leading financial
and communications companies, including
lesaffaires.com (Groupe Transcontinental),
Investors Group and
Toronto Stock Exchange,
MSN/Sympatico and
CTV.
- Implemented and maintained white-labeled Globe content on private
client websites, including Royal Bank, TD Waterhouse, CI, Manulife and
Empire Life.
- GlobeinvestorGOLD:
Designed and implemented Stock Heatmap and Mobile browser versions of
this leading investor site.
- globeadvisor.com:
responsible for creation and maintenance of leading website for Canadian
financial advisors, including
Breaking News and
Education Centre,
Tutorial, contests and promotional print materials
Tools used: HTML, JavaScript, CGI, PHP/SQL, Adobe
PhotoShop/ Illustrator/ Flash/ DreamWeaver/ PageMaker/ Acrobat, MS
Office/PowerPoint, FrontPage, AJAX, SQL, XML/XSL, PostScript, APL
|
| 95-00 |
Reuters Information
Services (Canada) Limited
Coordinator Internal Communications
Responsible for promoting and increasing corporate communications
between groups within the Reuters Information Management Group and with
other areas of the company worldwide, through the development,
implementation and support of innovative means of communications.
Projects
- Designed, created and maintained a set of websites for the global
Information Management Group, with sites in Canada, UK, USA and Singapore
- Designed, created and maintained the website for the Reuters Toronto
office, including Human Resources and Corporate Services functions
- Supervised developers and worked with consultants in creating
web-enabled databases and interfaces, including
- Employee directory, with photos and personal information
- Site for managing, tracking and reporting data group projects
- Data analyst training site
- Online library of procedures and database documentation
- Financial markets coverage reports from the mainframe
- Global market descriptions
- Edited, designed and published a semi-annual newsmagazine (24pp.
4-colour glossy; circulation 4,000) for data, development and marketing
staff worldwide
- Chaired the Data Group Promotion Committee
- Developed and delivered training to staff on software and systems
- Created internal and external marketing materials, including
audio-visual presentations, posters, booklets, leaflets and multimedia
displays
|
| 88-95 |
I.P.Sharp/Reuters,
Toronto
Senior Documentation Specialist
- Wrote, designed, edited and produced user and system documentation for
PC-based, UNIX and mainframe software products
- Created graphic and text marketing materials, including brochures,
materials for client and in-house presentations, software user interfaces
and on-line help systems
- Developed and implemented training sessions for clients and co-workers
- Served on Documentation Guidelines and Quality Assurance Committees
- Dealt with corporate clients in determining documentation requirements
|
| 87-88 |
Computer Systems
Centre, Toronto
Apple/Compaq Software Support Coordinator |
| 87 |
K-Ram, Toronto
Independent desktop publishing consultant |
| 85-87 |
Business World
Systems, Toronto
Desktop publishing specialist |
| 81-84 |
Metro Toronto
Language School, Toronto
Teacher |
| 81-82 |
Discovery Magazine,
Toronto
Art director |
| 79-80 |
Naskapi LINC
Project, Schefferville, Quebec
Teacher (Native adult education) |
| 77-79 |
Ecole de langues
Proctor-Barr, Montreal
Teacher |
| 75-77 |
Knob Lake Secondary
School, Schefferville
Teacher |
|
| EDUCATION Formal |
| 1984 |
McGill University,
Montreal
Master of Education: English as a Second Language |
| 1979 |
Concordia University
Graphic Design |
| 1975 |
McGill University
1G (B.Ed equivalent): ESL/Social Sciences |
| 1974 |
McGill University
Bachelor of Arts (Honours): Anthropology/Linguistics |
| Professional |
| The Effective
Facilitator |
American Management Association |
| Simplex
Problem-Solving |
|
| Breakthrough
Negotiation Skills |
|
| Developing a Website |
Learning Tree International |
| Intranet
Communications |
ICM |
| Communicating with
Impact |
Waterloo Management Education
Centre |
| Project Management |
|
| Problem Solving &
Decision Making |
Kepner Tregoe |
| Managing
Yourself/Leading Others |
MICA |
| Introduction to
Financial Markets |
Reuters |
| On-Line User
Documentation |
MICA |
| Developing User
Documentation |
User Vision |
| Introduction to APL |
I.P. Sharp Associates |
| Apple Support
Coordinator Course |
Apple Canada |
|
| OTHER |
| Citizenship |
Canada, UK |
| Languages |
English, French |
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